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Our World Neighborhood Charter School

Software Updates

If you are doing updates on your laptop, keep the following in mind:

1. Apple Updates only require your laptop LOGIN credentials: 

username: bfakeuser

password: whateverpasswordyouuse

Apple Updates ONLY come from the Apple Store! 
Apple updates never come from a website or email.

NOTE: if you are updating personal apps previously purchased from the Apple Store on your laptop, you will need to use your personal iTunes username and password.

2. Microsoft Updates only require your laptop LOGIN credentials: 

username: bfakeuser

password: whateverpasswordyouuse


Microsoft Updates ONLY come from the Microsoft Update Software Program 
(usually when you open any of the Microsoft programs like Word or Excel. 
Microsoft updates never come from a website or email.

3. If your update attempt proves unsuccessful, submit a HelpDesk ticket and someone from the Tech Dept. will help you to resolve the issue.